“Leading with Cariño”

What happens when a city weaves care and compassion into the very fabric of government operations? In the latest episode of Community Catalysts, Barbara Bencomo, Chief Administrative Officer of Las Cruces, New Mexico, offers a compelling answer.

In “Leading with Cariño,” Bencomo shares how her city embraces Cariño—the Spanish word for kindness and heartfelt care—as a guiding principle for everything from public works to community engagement. Far from being just a feel-good slogan, Cariño shapes how city staff show up for residents and for each other.

This episode is especially relevant for local leaders navigating complex demands with limited resources. You’ll hear how Las Cruces built a culture where compassion drives performance, and where listening—genuinely and systematically—is at the heart of effective governance.

If you’re working to strengthen trust in your community, rethink employee culture, or elevate the tone of civic dialogue, this conversation offers both inspiration and practical ideas.

Listen on your favorite platform: www.CommunityCatalysts.us. And consider sharing it with a colleague who believes in public service that connects, uplifts, and delivers.

Would YOU be interested in sharing a story from your own journey to leadership? I’m always looking for instructive and inspiring voices to feature on the show!  Let me know: www.CatalystGuest.us. 

Listen on Apple, Spotify, and all podcast platforms.

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